Vietnam-Media tuyển dụng Nhân viên Chăm sóc khách hàng

Vietnammedia2017

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10/7/2017
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Currently, we are looking for 02 Customer Service Officer positions (expire date: 20th Aug 2017) with the job description as detail:

Our Company

Vietnam-Media Advertising Services Co. Ltd
is the top companies in Vietnam that majors in designing website, advertising for website and Google Adwords (Online Advertising by Google). We are also the agency that supplies web hosting services and domain name registration prestigiously and effectively.
Vietnam-Media always tries our best to cooperate with good partners to supply the best products to help our customers advertise their brands and connect effectively with their clients. Vietnam-Media always puts the priority of our customer on the top and establish the foundations for long-term cooperation.

Main Tasks
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Writing and post information to Social Networks
Job Requirements
  • No working experience required
  • Candidate must possess at least a Bachelor Degree, in Hospitality/Tourism/Hotel Management, Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent.
  • Logical thinking ability
  • Strong written, listening, reading and speaking English skills
  • Problem-solving skills
  • Ability to work under pressure
  • Good problem solving, collaboration, and communication skills
  • Negotiation skills
  • 03 full-time positions available
  • The monthly salary range is between 5,000,000 and 8,000,000 VND and will be determined by candidates' skills and abilities in the interview
Benefits
  • Working time: Office hour/shift (will be discussed at the interview)
  • Working location: S4-S5 Ba Vi Street, Ward 15, District 10, HCMC
  • Friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
  • Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
  • Competitive salary based on your capabilities and contribution
  • Performance review twice a year (including review salary, recognize employee’s efforts and identify development/improvement needs)
  • Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)
Kindly send your English CV to hr@vietnam-media.vn. Please note that only shortlisted candidates will be contacted for an interview.
Thanks for reading.
 
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