Evizi Tuyển Dụng Technical Operation Support Engineers


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Job Description
We are looking for several engineers to provide world-class support to a global mobile application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.
Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:

Job Requirements
Technical Operation Support Level 2 Engineer:

  • Very good in English communication.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
  • Knowledge on LAN, WAN, VPN and other network service connections requisites.
  • Ability to work on command line interface in a UNIX or Linux environment.
  • Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system.
  • Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus.
  • Database: basic knowledge in Oracle, SQL.
  • Working based on Shifts Transfer.
  • On call possibility.
  • Can work onsite if required.
Technical Operation Support Level 1 Engineer:

  • Good command of English skills (speaking, reading, listening and writing) is required.
  • Having knowledge of Email, Chatting, phone communication.
  • Having knowledge of Excel, Word.
  • Working based on Shifts Transfer, night shift (2-3 night shift/week) and day shift.
  • Having knowledge of Mobile application is a plus.
Work Place: Da Nang

  • Opportunity to travel to client sites in the Silicon Valley and other interesting locations
  • Competitive salary
  • Annual salary review
  • 13-month salary
  • Project bonus + overtime salary
  • Five working days per week
  • Social insurance contribution according to high salary
  • Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
  • Dynamic and comfortable working environment.
Please send resume and cover letter to careers@evizi.com explaining why you're a good match for this position. For further information on Evizi: https://evizi.com/

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