Proper etiquette is important in business greetings. Make sure to use polite language such as "please" and "thank you". Appropriate titles and gestures should also be used. Shaking hands is common in most English speaking countries. It is also important to smile. Tips * Introduce yourself with name and title. * Shake hands. * Express happiness to meet the other person. * Give or accept directions. Useful Phrases * Please have a seat. * Thanks for agreeing to meet with me. * He'll be right with you. * Can I offer you something to drink? * My pleasure.